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Book Review: Kaufman, R., Uplifting Service: The Proven Path to Delight Your Customers, Colleagues and Everyone Else You Meet

Author:

Maduka Udunuwara

University of Colombo, LK
About Maduka
Department of Marketing
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How to Cite: Udunuwara, M., 2020. Book Review: Kaufman, R., Uplifting Service: The Proven Path to Delight Your Customers, Colleagues and Everyone Else You Meet. Colombo Business Journal, 11(1), pp.165–170. DOI: http://doi.org/10.4038/cbj.v11i1.61
Published on 30 Jun 2020.

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